Shopping

Guest
Merchandise Details
Leadership Series: Courageous Conversations of Accountability (Self-Paced)(60 min)
Sorry for the inconvenience, this product is no longer available.

Member Price$0.00
Non-Member Price$0.00
You can earn education credits by purchasing this product.
Credits will only be earned after the product is paid in full.
Education Credit: Self-Paced Learning
Credit Amount: 1
Merchandise Description

The Leadership Series includes four 60-minute webinars. This webinar was recorded on August 22, 2013.

Part 3: Courageous Conversations of Accountability: Managing Others Without Deflating Their Morale or Motivation 

Creating a work team or department of individuals that are accountable for their work isn’t just a matter of focusing on what your people are doing wrong.

When performance and behavior issues arise, you need to be ready to talk with the employee about your expectations and the behaviors and results that you want to see moving forward.

This interactive and informative webinar will give attendees:

  • Ideas for improving your courageous conversation skills
  • The three opportunities to have accountability conversations with the people you manage
  • A five-step approach to enforcing accountability with employees
  • The two things to avoid when having courageous conversations of accountability

Presented by: Andrew Sanderbeck

Andrew has been developing and conducting training seminars for libraries and library organizations for more than ten years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world. He is the founder of the PCI Webinars.

 

To access the recording:
After you register for this course, you will receive an email entitled "Course Link for Leadership Series: Courageous Conversations of Accountability" containing the course link and handouts, if any.

 

 

© Copyright 1996-2021 Southeast Florida Library Information Network, Inc.
Office 452, Wimberly Library, Florida Atlantic University
777 Glades Road, Boca Raton, FL 33431
Phones: 561-208-0984 - 877-733-5460 (toll free)
email: training@seflin.org


The Southeast Florida Library Information Network and related materials are funded under the provisions of the Library Services and Technology Act, from the Institute of Museum and Library Services, and the Library Cooperative Grant, from the State of Florida, both of which are administered by the Florida Department of State's Division of Library and Information Services.


© 2024 Community Brands Holdings, LLC. All rights reserved.