Home About Us About Certification Onsite Testing Computer Based Testing Exam Blueprints Policies & Procedures Application
Certified Professionals
Login
Upcoming Events
Committees Leadership
Organization Directory
Online Store
Articles
Donate Funds
Privacy Policy

Privacy Notice

NBHHC’s Customer Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by NBHHC anytime you interact with NBHHC, such as when you visit our website, when you purchase NBHHC products, when you attend a NBHHC event or when you call our office. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at NBHHC, and we go to great lengths to protect it.


Why we collect personal information


We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, special offers, and events that you might like to hear about.


What information we collect and how we may use it


There are a number of situations in which your personal information may help us give you better products. For example:

    • We may ask for your personal information when you’re discussing an issue on the phone with a staff member, registering for an event, participating in an online survey, or purchasing a product.
    • When you interact with CNBHHC, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; and your credit card information.
    • We may use personal information to provide products that you have requested as well as for auditing, research, and analysis to improve NBHHC’s products.

When we disclose your information

NBHHC takes your privacy very seriously. NBHHC does not sell or rent your contact information to marketers. However, if you register to attend an event, NBHHC may release your name and address to exhibitors or sponsors.  If you do not wish to have your name released, please indicate this on your registration form. 

Within the NBHHC Group


To help us provide superior service, your personal information may be shared with legal entities within the NBHHC group globally who will take steps to safeguard it in accordance with NBHHC’s privacy policy.

With our service providers, vendors, and strategic partners


There are also times when it may be advantageous for NBHHC to make certain personal information about you available to companies that NBHHC has a strategic relationship with or that perform work for NBHHC to provide products and services to you on our behalf. These companies may help us process information, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with NBHHC’s policies, except if we inform you otherwise at the time of collection. For example, when you purchase a NBHHC resource product, you authorize NBHHC and its carrier to exchange the information that you provide during the activation process to carry out service. If you are approved for service, your account will be governed by NBHHC and its carrier’s respective privacy policies. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on the NBHHC website.

At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

How we protect your personal information


NBHHC takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

The NBHHC webpages use Secure Sockets Layer (SSL) encryption on all web pages where financial information is required. To make purchases from the NBHHC web pages, you must use an SSL-enabled browser such as Safari, Netscape Navigator 3.0 or later, or Internet Explorer. Doing so protects the confidentiality of your personal and credit card information while it’s transmitted over the Internet.

Cookies and other technologies


As is standard practice on many websites, NBHHC’s website uses “cookies” and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our customer communications. And we use cookies to customize your experience and provide greater convenience each time you interact with us.

As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. NBHHC will not use the information collected to market directly to that person.

In some of our email messages we use a “click-through URL” linked to content on the NBHHC website. When customers click one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.

Our commitment to your privacy


As we said, NBHHC takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to NBHHC employees and strictly enforce privacy safeguards within the company.

Privacy questions

If you have questions or concerns about NBHHC’s Customer Privacy Policy or data processing, please contact us at (916) 641-5795.

NBHHC may update its privacy policy from time to time. When we change the policy in a material way a notice will be posted on our website along with the updated privacy policy.


 

Home |  CAHSAH

© Copyright 2023

 



© 2024 Community Brands Holdings, LLC. All rights reserved.