COVID-19 Services Recovery Roadmap Recovery Roadmap for Convention Services A task force of ESPA members is working on a Roadmap for services professionals to be prepared for new and expanded services once we get back to face to face meetings. How can service professionals help meeting planners and their own organizations navigate through the new challenges we'll be faced with? A Roadmap to help guide CSMs will be posted here in May. Did you miss our Convention Services after COVID webinars on May 6 and 7? Below are the recordings to each webinar: Convention Services After the COVID-19 Crisis – Venue and CVB Perspective Convention Services After the COVID-19 Crisis - Meeting Planners Perspective Be sure to visit ESPA Connect, our online community discussion board, to ask questions of your peers, share resources and join the discussion.