Meet Our 2017 IHLA Chairman, Dean Lane
Dean is a 30 year veteran of the hotel and resort industry and is currently the General Manager of the historic Palmer House, A Hilton Hotel, the longest continuously operating hotel in North America. His responsibilities include the overall day to day operations of the 145-year-old, 1,641 room, Chicago landmark hotel institution. Additionally, Dean is the Chicago Area General Manager overseeing the operations of four additional hotels: The Drake, Embassy Suites by Hilton Chicago-Downtown Magnificent Mile, Hilton Rosemont/Chicago O’Hare, and the President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel.
Dean is a graduate of the University of Nevada and started his tenure with the Palmer House in 2006. Prior to his appointment there, he managed the Pointe Hilton Squaw Peak and Tapatio Cliffs Resorts in Phoenix, Arizona. He began his hotel career at the 2,000 room MGM Grand Hotel in Reno, Nevada working in such positions as Valet Parking, Bell Desk, and Front Desk. He quickly ascended the management ladder while transitioning through two ownership changes in the same building; Bally's Reno and the Reno Hilton where he eventually served as the Executive Assistant Manager overseeing multiple departments.
Dean was awarded the IHLA 2016 Ambassador of Hospitality and IHLA 2014 Hotelier of the Year, and he was named the 2015 Historic Hotelier of the Year by the Historic Hotels of America, a program of the National Trust for Historic Preservation. It’s Dean’s unwavering commitment to every associate, every guest, and every detail that makes his leadership style so authentic and engaging. His dedication beyond the hotel in his community is seamless; in addition to his IHLA Chairman role, Dean is an active Board Member of the Chicago Loop Alliance and Ronald McDonald House Charities of Chicagoland and Northwest Indiana and a State Street Association Commissioner. He also previously served on the Harold Washington College Hospitality Advisory Board.
His role as Chairman will include a voice in governmental affairs issues that face our members as well as other important roles to help strengthen and grow the industry and develop future leaders. When asked about his Chairmanship, Dean stated, “First and foremost, I’m thrilled and honored to be the Chairman for the coming year. One goal in particular stands out in my mind, and that is a plan to increase the value of the IHLA membership in order to retain and attract new members.” He went on to say, “I plan to work closely with the city of Chicago to ensure the new Short Term Rental Ordinance that goes into effect in 2017 is vigorously enforced and a level playing field is established. I will also continue to work with Governor Rauner and the democratic leadership of Illinois General Assembly to ensure that full state tourism funding is protected even if the budget stalemate continues next year in Springfield.”
Like his quick ascension up the management ladder, Dean enjoys the thrill of mountain climbing, having climbed the Peak’s in Colorado, Mt. Whitney in California, and Mt. Kilimanjaro in Tanzania. Dean makes his home in Orland Park with his wife Heather and son Samuel.