What does it take to build a truly strategic client-centered professional development program? It certainly involves much more than inviting clients to in-house CLE. As law firms grapple with the post-recession business model, it is increasingly recognized that a client-focused strategy has become a necessary best practice. The law firms that can most quickly and most efficiently train their associates and partners to become experts in their clients’ businesses, to be their clients’ true advisors, will win the high-stakes race for market share.
Among the conclusions of the recent fourth annual Altman Weil Law Firms in Transition Survey was the following:
“Strengthening relationships with clients by thoroughly learning their businesses, helping them avoid risk, and offering efficient, cost-effective service is seen as critical. Firm leaders cite the need to take these actions proactively rather than waiting for clients to request them.”
Building a client-centered professional development program means aligning the goals of lawyer development with the business imperative to deliver superior client service. This often requires breaking down the usual boundaries and tapping new sources of expertise, both inside and outside the firm.
Learn how professional development, marketing, practice group heads, and clients can work together to develop lawyers with a strong client mindset. Join us for the 2012 Lawyer Development Institute and get up-to-date insights and practical strategies to move your firm ahead on this critical and competitive front.
The Lawyer Development Institute (LDI), cosponsored by NALP and ALI CLE (formerly ALI-ABA) with educational support from West LegalEdcenter, complements the very successful Professional Development Institute (PDI) held every December in Washington, DC. Each year, the LDI series takes up one topic of interest to professionals who work in the lawyer professional development field and addresses that topic in depth, providing an opportunity for advanced learning. Professionals of all experience levels are encouraged to take advantage of this seminar-style educational conference.
Click here to download the LDI brochure
Law Offices of Stuart A. Kritzer, P.C. Lex Mundi Lowenstein Sandler PC McCarthy Tetrault LLP Miles & Stockbridge P.C. Moses & Singer LLP National Institute for Trial Advocacy Norton Rose Canada LLP Nova Southeastern University Shepard Broad Law Center Nutter, McClennen & Fish, LLP Patterson Belknap Webb & Tyler LLP Patton Boggs LLP Paul, Weiss, Rifkind, Wharton & Garrison LLP Pepper Hamilton LLP Pillsbury Winthrop Shaw Pittman LLP Pitney Bowes Potter anderson & Corroon Quinn Emanuel Urquhart Oliver & Sullivan, LLP Richards Kibbe & Orbe LLP Ropes & Gray LLP Sullivan & Worcester LLP The Shannon Group Inc. White & Case LLP Wicker Park Group Willkie Farr & Gallagher Young Conaway Stargatt & Taylor, LLP
