NASL Article Details



General Announcement

Your New Medicare Card Will Soon Be In the Mail

NASL, 2/28/2018


The Centers for Medicare & Medicaid Services (CMS) will begin mailing the new Medicare cards in April 2018. Below are some key points you need to know about this mailing process:

  • The card will be mailed to the Medicare beneficiary's address on file at the Social Security Administration (SSA).
    • Medicare providers should ask their Medicare patients to contact their local SSA office to ensure their address is current.
  • CMS has created a mailing schedule based on geographic location and other factors.
    • All 50 states and territories are included in the mailing schedule.
    • The mailing schedule consists of seven waves.
    • The seven waves are defined in the job aid titled, New Medicare Card Mailing Strategy.

As a reminder, CMS has created an educational website, which is available to all Medicare providers and partners for the new Medicare card project transition. Please ensure you visit the website often to check for updates.