Conflict exposes our needs, desires, commitments, and fears. It shows us where we are strong and where we are weak. Conflict is a path to personal and organizational growth. For these reasons, conflict should not be simply resolved or managed. Conflict should be led. This is an essential skill for transformational leaders.
Learning how to “fight” at work is not about behaving badly, being hurtful, or causing chaos for its own sake. It is about knowing how to lead others through the pain of interpersonal conflict and find meaning, creativity, and growth in the mess.
Most conflicts are avoided when they are at the stage at which a mild treatment might prevent a nasty infection. But we need small conflicts that are handled in an effective, creative, and short duration.
In the midst of conflict, while others were running away, melting down or boiling over – what if you knew exactly what needed to happen, had a plan, and the guts to carry it out? You would become tremendously valuable to the team. Regardless of your actual title, you would become a transformational leader that people would want near them during critical moments and conversations.
This webinar will help you learn to love conflict and build the skills you need to lead it.
In this webinar you will learn:
- The difference between toxic and creative conflict
- The first three principles of Leading Conflict
- Move Toward Fear
- There’s No Nice Way to Poke Someone in the Eye
- Embrace the Suck