Jeff Hagen, Director of Consumer Services at General Mills, will demonstrate and discuss how General Mills captures, categorizes and delivers the conversations taking place with or among their consumers within internal contact centers, through company controlled websites and Facebook pages, and in Social Media, in general.

Jeff is also our incoming SOCAP International Chairman for 2012!  This is a great opportunity to learn and network!  For directions to General Mills see our website at www.mnsocap.org.

**Continental Breakfast will be served at this event**

We look forward to seeing you there.  If you have questions please email Barbara Edwards at bedwards@faribaultfoods.com or call Leslie Summer at (763) 764-8320.