2021 Retail Forum: Lessons Learned from Customer Service & CX Leaders

Apr 28, 2021 03:00pm -
Apr 28, 2021 04:00pm

Event Description

During this hour-long event we will hear from special guest, Nick Glimsdahl with the podcast 'Press 1 for Nick' about the following topics:

  • How are CX professionals keeping up with trends in the ever-changing retail environment?
  • Lessons learned from industry leaders Nick has connected with over the last 12 months
  • Emerging themes across industry coming out of 2020

In addition to Nick's great insight, attendees will receive special bonus content after the forum!

This event is FREE for SOCAP members.  Look for your separate calendar notice and Zoom link for this event, scheduled for April 28th from 3:00 pm ET to 4:00 pm ET.  

Event Type:Education
Category:Educational Program
Early registration ends on Mar 29, 2021.
Regular registration starts on Mar 30, 2021 and ends on Apr 28, 2021.
Late registration starts on Apr 29, 2021.
(GMT-05:00) Eastern Time (US & Canada)