2021 May 20 - Southeast Lively Discussion: The Chat Channel

May 20, 2021 01:00pm -
May 20, 2021 02:00pm
(GMT-5)

Event Description

The Chat Channel: Live|Bots|Both|Not Now

May 20 | 1:00pm -2:00pm EDT | SOCAP Southeast presents a Lively Discussion on Live Chat v. Chat Bots

Regardless of industry, companies are constantly seeking ways to engage with consumers to yield improved CX and greater operational efficiencies. “Chat” as a channel, offer the opportunity for both. Finding an effective balance between live Chat and automation is an art and a science.

Join the Southeast Region as they open up a casual dialogue to explore the pros & cons of Chat, the use of AI (Chatbots) and why some companies have hesitated to move forward in their Chat journey.

This event is free for SOCAP members


Event Type:Webinar
Category:Regional Event
Early registration ends on Apr 26, 2021.
Regular registration starts on Apr 27, 2021 and ends on May 20, 2021.
Late registration starts on May 21, 2021.
(GMT-05:00) Eastern Time (US & Canada)

 

Registration Fees
Fee TypeEarlyRegularLate
 2021 SE: Chat Channel
Member Fee: $0.00$0.00$0.00
Non-Member Fee: $25.00$25.00$25.00