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Philadelphia Chapter - STAR Awards & Strategic Customer Service 091219New!
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Hiking Adventure in the Tucson MountainsNew!
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Heartland Chapter - Brewing Up Customer Service Strategies 062519New!
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SOCAP Automotive Summit Summer Workshop - July 30-31, 2019New!
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MN Chapter - Managing Customer Experience 062019New!
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WI Chapter Greater Resiliency for Leaders and Teams 062719New!
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NY Metro Chapter - Annual Yankees Game Social 081519New!
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2019 Automotive SummitNew!
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2019 Annual ConferenceNew!
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2019 Auto Summit SponsorshipNew!
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2019 Annual Conference SponsorshipNew!
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2019 Customer Care SummitNew!
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Meeting Fans Where They Are: Customer Support in Real Time with ESPN
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Webinar SponsorshipNew!
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Live Online Course: How to Write to Customers in Your Company's Brand VoiceNew!
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Live Online Course: How to Write to Customers in Your Company's Brand Voice
Executive Series on Regulatory Issues
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Navigating Your Customer Care Through Global Expansion
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Navigating Your Customer Care Through Global Expansion
Sticky Training Secrets
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Moving Service from Transaction to Connection
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Moving Service from Transaction to Connection
Five Ways to Write Great Chat to Customers
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