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Texas Chapter - Strategic Customer Service in 2020 091819New!
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2019 Philadelphia Chapter Event -Chameleon Leadership & Escape Room Adventure 120319New!
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2019 MN Chapter Shifting Skills: What AI and Automation Mean for CX 091219New!
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Philadelphia Chapter - STAR Awards & Strategic Customer Service 091219New!
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Hiking Adventure in the Tucson MountainsNew!
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2019 SOCAP Annual Golf TournamentNew!
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2019 Annual ConferenceNew!
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2019 Automotive SummitNew!
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2019 Auto Summit SponsorshipNew!
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2019 Consumer-Packaged Goods (CPG) Community MeetingNew!
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2019 Annual Conference SponsorshipNew!
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Meeting Fans Where They Are: Customer Support in Real Time with ESPN
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Webinar SponsorshipNew!
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Live Online Course: How to Write to Customers in Your Company's Brand VoiceNew!
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Live Online Course: How to Write to Customers in Your Company's Brand Voice
Executive Series on Regulatory Issues
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Executive Series on Regulatory Issues
Navigating Your Customer Care Through Global Expansion
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Navigating Your Customer Care Through Global Expansion
Sticky Training Secrets
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Sticky Training Secrets
Moving Service from Transaction to Connection
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Moving Service from Transaction to Connection
Five Ways to Write Great Chat to Customers
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Five Ways to Write Great Chat to Customers
Best Practices for Surveying Your Customers
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