This one-day workshop is for new supervisors, or supervisors who need to recharge their skills and become introduced to strategic management concepts of people analytics and workforce planning. It will provide a high-level overview of compliance-related risks associated with workplace management. Participants will learn fundamental techniques in employee recruitment, retention, and performance management. The seminar will culminate with a primer on workplace analytics, introducing supervisors to the nuts and bolts of determining outcomes, how to measure intangible expectations, and extrapolate results into the performance management system of employees and gain the ability to analyze results to better address and provide information regarding workplace concerns to their superiors.
Content Includes:
The Role of a Supervisor
- From peer to supervisor
- Responsibilities of supervisors to the organization
- Confidentiality and expectations of privacy
- Data and records management
Internal and External Risks to the Workplace
- Federal regulations for workplace management (FLSA, FMLA, ADA, EEO, etc.)
- Discrimination, harassment, sexual misconduct, and retaliation
- Occupational health and safety
- Professional ethics and conflicts of interest
The Employee Life Cycle
- Recruitment and retention
- Best practice – interviewing techniques
- Recognizing bias/interview role play
- Employee performance management, recognition, and appreciation
- Professional development and career development
- Investigations and corrective employment actions
Strategic Management
- Introduction to workforce analytics
- How to measure intangible performance expectations
- Measuring employee results
- Bridging the data to analysis and recommendations