South Central Region
Online System Frequently Asked Questions
Q: Where do I go if I can't or have never logged in to register for a conference or event, or purchased merchandise?
A: You should go to the Member Assistance Form on the International Website
- www.aka1908.com > Member Login > Member Assistance Form.
- Designate Members Only Login Assistance as your Contact Category.
- You can then fill out the form with the required information.
Q: Why is my Corporate Office login different than my login to register for regional events? Can I do anything to make them the same?
A: There are two different login approaches, but all of the information is synched nightly.
- Corporate Office: Username = Financial Card Number; Password = Your Choice
- Regional Registration: Username = Email Address (linked to your Corporate Office profile); Password = Financial Card Number
Q: I am a General Member, but would like to attend the regional event of the region that I live in. What do I need to do?
A: You should contact your Regional Registrar to assist you with the registration process. Generally, her information is located in the Contact Us section of your region's website.
Q: I just paid my dues, either to my chapter or to Corporate Office, and I want to attend a regional event. What do I need to do?
A: You should contact your Regional Registrar to assist you with the online registration process. Generally, her information is located in the Contact Us section of your region's website.
Q: I am a member of a different region than the regional event I would like to attend. What do I need to do?
A: You should contact your Regional Registrar to assist you with the online registration process. Generally, her information is located in the Contact Us section of your region's website.
Q: I was told that I should receive an email confirmation after my registration or purchase process is complete. I did not. What do I need to do?
A: You should contact your Regional Registrar to request a duplicate email confirmation. Her information is located in the Contact Us section of your region's website.
Q: I wanted to purchase additional tickets, merchandise, or register for workshops for my regional event, but I have already paid and received my confirmation. What do I need to do?
A: You can login to the online registration system and add the additional items at any time before the registration period or deadline for purchase ends.
- Choose My Events on the left navigation
- There should be a link next to your event that allows you to Add Sessions. Choose this link and proceed through the Shopping Cart for payment.
- The new items will be added to your registration record
Q: We have members of our chapter who don't use the computer. What options are available for completing online registration?
A: Authorized officers are able to complete Group Registration for their chapters. This is an easy and effective option for new members, members with special needs, and members without access to the internet.
Q: I can no longer attend the event I've registered for. What do I need to do?
A: Please refer to the event Registration Instructions for more information.
Q: What is the refund policy for the South Central Region?
A: Refund requests must be submitted in writing only to the Conference Pecunious Grammateus and postmarked two weeks before the event. Requests postmarked after this date will be approved on an individual basis. Refunds will be considered and processed after the conference bills have been paid. A processing fee of $35 will be assessed and deducted from the refund amount. All refund requests should include your contact information, address to send refund, and documentation supporting your request as needed. If a refund has been requested through your credit card company, then please notify the Conference Pecunious Grammateus. There will be no on-site refunds. All refunds will be issued via South Central Region check.
Q: I would like to request a substitution for a registration from one soror to another. Can this happen?
A: A soror may substitute for another soror by submitting a written request signed by the original soror, designating the name of the substitute soror and signed by the Chapter Basileus. This document must be presented to the Registration Committee Chairman or her Registration Committee Designee upon arrival at the conference. Substitution for a graduate delegate with a pre-approved alternate requires a written request from the Graduate Chapter Basileus or the Undergraduate Chapter Basileus and Graduate Advisor.