Frontline and back-office staff often receive garnishments, subpoenas, summonses and levies; however are unclear as to how to effectively handle these documents. As these documents are extremely important and have a legal implication, it is important to understand how to effectively handle and respond. Financial institutions have received garnishment orders, levies and subpoenas against their customers/members and require the financial institution to send funds in the account to the creditor that issued the garnishment order or levy or respond to a subpoena. Financial institutions have a responsibility to determine where the funds were originated and if those funds are exempt from garnishment or levy.
If you are having issues with registering online, please contact CBAO's Education & Training Coordinator, Lianne Simeone, (614) 610-1877.