Commitment to Follow-Up

Nov 08, 2017 11:00am -
Nov 08, 2017 12:00pm
As we transition to a new online membership platform, CBAO will not be processing online orders from September 21-30. Please call our office at (614) 846.8124 to register for a webinar or an event. Thank you!

A list of upcoming events is presented below:

Event Description

Following up with your customers/prospects can be one of the biggest sources of business generation and marks the achievement of best-of-the-best service. The commitment to follow-up is a behavior that must be embedded within each sales-and-service professional. You will learn the best times to pre-position follow-up, the four types of Windows of Opportunity that allow for follow-up, creating an Entry Line that establishes likeability and interest within 45 seconds, and the importance of charting during a conversation.


This interactive session will benefit those who lead new account representatives and those who open new accounts.


If you are having issues with registering online, please contact CBAO's Education & Training Coordinator, Lianne Simeone, (614) 610-1877.

Event Type:Virtual Workshops
Early registration ends on Jul 08, 2017.
Regular registration starts on Jul 09, 2017 and ends on Sep 07, 2017.
Late registration starts on Sep 08, 2017.
(GMT-05:00) Eastern Time (US & Canada)


Registration Fees
Fee TypeEarlyRegularLate
 Live Webinar
Member Fee: $295.00$295.00$320.00
Non-Member Fee: $440.00$440.00$465.00
 Additional Hookups
Member Fee: $175.00$175.00$175.00
Non-Member Fee: $260.00$260.00$260.00