Vendor Problem Resolution: A Five-Step Approach

Aug 22, 2017 03:00pm -
Aug 22, 2017 04:30pm
(GMT-5)

Event Description

Every time you use a critical vendor, you are handing them the keys to your kingdom.  What could possibly go wrong, you ask?  Everything!  Vendor management continues to be a high-priority operational and regulatory issue because every financial institution entrusts some of its most sensitive borrower information, financial resources, and core business processes to third-party vendors.

If something goes wrong with a third-party relationship, your institution will be held accountable.  Considering how much of your budget is paid directly to vendors, you must ensure you are getting the most from them, while satisfying increased examination scrutiny.  From selecting the best available vendor, to identifying and correcting performance issues, this presentation will examine the practical and regulatory requirements for managing third-party relationships and the operational details of creating an effective vendor problem resolution program.

Highlights: 

  • Designing an effective management process
  • Critical timelines for critical vendors
  • What to do when things go wrong
  • Understanding your default options
  • Creating solid staff oversight and quality control
  • Five things your vendor does not want you to know

Take-Away Toolkit:

  • Sample vendor management policy
  • Sample vendor management checklist
  • Regulatory guidance
  • Employee training log
  • Quiz you can administer to measure staff learning and a separate answer key

 

Attendance verification for CE credits provided upon request.

Who Should Attend?

This informative webinar will benefit executives, compliance staff, financial personnel, accounting staff, accounts receivable staff, department managers, and anyone who works with your vendor management process. 

REGISTRATION OPTIONS

If you are having issues with registering online, please contact CBAO's Education & Training Coordinator, Lianne Simeone, (614) 610-1877.


Event Type:Webinar &/or On-Demand Link/CD
Early registration ends on Jun 12, 2017.
Regular registration starts on Jun 13, 2017 and ends on Aug 22, 2017.
Late registration starts on Aug 23, 2017.
(GMT-05:00) Eastern Time (US & Canada)

 

Registration Fees
Fee TypeEarlyRegularLate
 Live Webinar
Member Fee: $265.00$265.00$290.00
Non-Member Fee: $400.00$400.00$425.00
 Additional Hookups
Member Fee: $175.00$175.00$175.00
Non-Member Fee: $260.00$260.00$260.00
 Recorded Webinar + Free Digital Download
Member Fee: $345.00$345.00$345.00
Non-Member Fee: $490.00$490.00$490.00
 Both Live Webinar and Recorded Webinar + Free Digital Download
Member Fee: $395.00$395.00$420.00
Non-Member Fee: $600.00$600.00$625.00