Developing an Effective Process for Change Control: Shared Responsibilities, Implementation****

Jun 07, 2017 03:00pm -
Jun 07, 2017 04:30pm

Event Description

Regardless of your title, we are all “change managers” within our financial institutions.  Change management, implemented through a formal change control process, is as much about people as the subject matter itself.  There is no right or wrong way to manage change processes within your institution.  However, the absence of an established framework for change management can lead to unintended negative legal, regulatory, and reputational consequences.

According to the CFPB, “To maintain legal compliance, a supervised entity must develop and maintain a sound compliance management system that is integrated into the overall framework for product [and service] design, delivery, and administration – that is, the entire product and service lifecycle.”  This webinar is for all employees who want to understand change management methodology, how this methodology ties into sound internal control implementation and sustained monitoring, and how such methodology is a highly critical process leading to success.


  • Targeted review of the “Risk Mitigation and Control Implementation/Change Management” section of the FFIEC Operations IT Examination Handbook
  • High-level overview of the Committee of Sponsoring Organizations of the Treadway Commission’s (COSO) Internal Control — Integrated Framework, principles and Executive Summary
  • Federal Reserve’s seven stages of the product life cycle (a resource-based analysis)
  • Define and address the numerous types (and models) of change management:  regulatory compliance, HR, system access, policy, vendor, etc.

Take-Away Toolkit

  • “Compliance Management Review” (CMR 1-13) section of the CFPB Supervision and Examination Manual
  • COSO’s Internal Control – Integrated Framework, including Executive Summary
  • Federal Reserve’s Second Quarter 2015 Consumer Compliance Outlook publication Managing Risk Throughout the Product Life Cycle
  • Change management procedure template
  • Employee training log
  • Quiz you can administer to measure staff learning and a separate answer key


Attendance verification for CE credits provided upon request.

Who Should Attend?

This informative session is intended for staff involved in any aspect of change management, including lines-of-business, compliance, risk, audit, legal, information security/technology, board members, and audit committee members.

Registration Options:

If you are having issues with registering online, please contact CBAO's Education & Training Coordinator, Lianne Simeone, (614) 610-1877.

Event Type:Webinar &/or On-Demand Link/CD
Early registration ends on May 04, 2017.
Regular registration starts on May 05, 2017 and ends on Jun 06, 2017.
Late registration starts on Jun 07, 2017.
(GMT-05:00) Eastern Time (US & Canada)


Registration Fees
Fee TypeEarlyRegularLate
 Live Webinar
Member Fee: $265.00$265.00$290.00
Non-Member Fee: $400.00$400.00$425.00
 Additional Hookups
Member Fee: $175.00$175.00$175.00
Non-Member Fee: $260.00$260.00$260.00
 Recorded Webinar + Free Digital Download
Member Fee: $345.00$345.00$345.00
Non-Member Fee: $490.00$490.00$490.00
 Both Live Webinar and Recorded Webinar + Free Digital Download
Member Fee: $395.00$395.00$420.00
Non-Member Fee: $600.00$600.00$625.00