Consumer Debt Series: Credit Reporting & Delinquent Accounts: Disputes, Revisions, Recent ...

Jan 18, 2018 03:00pm -
Jan 18, 2018 04:30pm

Event Description

Delinquent accounts require special attention and an understanding of the risks they bring to compliance, collections, and credit reporting operations.  The credit reporting function has gained added significance with borrowers’ increased awareness of the power of the credit score, the rise of the CFPB, a highly motivated plaintiff’s bar, and the Equifax breach.  From policies and procedures, to quality assurance and organizational charts, credit reporting impacts every financial institution.  Learn the steps that can increase efficiency, reduce risks, and calm your compliance nerves.

This webinar will focus on the unique operational and compliance challenges posed by delinquent accounts.  From automated disputes to direct disputes and all the gray areas in between, this session will provide a common-sense approach to FCRA dispute compliance and management.  Join us to learn a process to control the credit reporting risks surrounding delinquent accounts and manage the Equifax data breach’s negative impact on your operations.


  • Critical steps in responding to credit report disputes
  • Recent CFPB credit reporting guidance
  • What to do with repeat disputes, frivolous disputes, and settlements
  • Reporting discharged loans after bankruptcy
  • Creating an effective dispute resolution process
  • Identifying and avoiding common reporting landmines

Take-Away Toolkit:

  • FCRA examination guidance
  • CFPB supervisory highlights special credit report edition
  • Sample FCRA policy
  • Employee training log
  • Quiz you can administer to measure staff learning and a separate answer key


Attendance verification for CE credits provided upon request.

Who Should Attend?

This informative session is designed for senior executives, managers, compliance staff, lending staff, collection managers, frontline managers, internal auditors, and anyone involved with credit reporting.

Registration Options:

If you are having issues with registering online, please contact CBAO's Education & Training Coordinator, Lianne Simeone, (614) 610-1877.

Event Type:Webinar &/or On-Demand Link/CD
Early registration ends on Dec 13, 2017.
Regular registration starts on Dec 14, 2017 and ends on Jan 18, 2018.
Late registration starts on Jan 19, 2018.
(GMT-05:00) Eastern Time (US & Canada)


Registration Fees
Fee TypeEarlyRegularLate
 Live Webinar
Member Fee: $265.00$265.00$290.00
Non-Member Fee: $400.00$400.00$425.00
 Additional Hookups
Member Fee: $175.00$175.00$175.00
Non-Member Fee: $260.00$260.00$260.00
 Recorded Webinar + Free Digital Download
Member Fee: $345.00$345.00$345.00
Non-Member Fee: $490.00$490.00$490.00
 Both Live Webinar and Recorded Webinar + Free Digital Download
Member Fee: $395.00$395.00$420.00
Non-Member Fee: $600.00$600.00$625.00