Is your bank prepared to manage and survive a crisis? Consumers have high expectations in today’s competitive market in which banks manage highly confidential data in a no-room-for-error business. The vulnerabilities are even greater considering recent unfavorable news coverage about cyber-security issues and skepticism, mistrust, and negative feelings about any kind of financial institution. Customer loyalty, a positive reputation, and a strong brand can take decades to build, but can be destroyed in a matter of hours if you are unprepared and mismanage a crisis. Don’t let that happen to your institution. Register for this important webinar and learn the seven steps to effectively plan for and manage a crisis!
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND?
This webinar is designed for CEOs, senior management, public relations personnel, marketing staff, and anyone who interacts with customers or represents the bank in the community.
If you are having issues with registering online, please contact CBAO's Education & Training Coordinator, Lianne Simeone, (614) 610-1877.