While issuers continue to focus on EMV at the point-of-sale (POS), payments are evolving quickly in other directions. Faster and real-time payments are dawning. Mobile-order-ahead-and-pay, buy-online-pick-up-in-store, and voice commerce are removing physical instances of in-store payments and replacing them with card-on-file payments that happen automatically in the background. Moreover, as fraud shifts from the POS to card-not-present environments, many issuers are tightening their authorization criteria and triggering high rates of false declines – a phenomenon that is quietly eroding issuer revenue in ways that many are unaware. Join us for a round-robin tour of the biggest trends in payments and what these trends mean for community banks’ card and payments franchises.
Attendance verification for CE credits provided upon request.
Who Should Attend?
This presentation is designed for executives, officers, and staff responsible for the strategy, assessment, and implementation/operation of emerging payment systems and technologies vital to the ongoing viability of the institution. This topic’s strategic implications also merit the attention of board members participating on the IT and risk committees.
If you are having issues with registering online, please contact CBAO's Education & Training Coordinator, Lianne Simeone, (614) 610-1877.