All You Need to Know About E-SIGN, E-Statements & E-Disclosures

May 01, 2018 03:00pm -
May 01, 2018 04:30pm
As we transition to a new online membership platform, CBAO will not be processing online orders from September 21-30. Please call our office at (614) 846.8124 to register for a webinar or an event. Thank you!

A list of upcoming events is presented below:

Event Description

Are you confident your e-statement program is compliant with legal and regulatory guidelines?  Do you adhere to E-SIGN and UETA?  Is your enrollment process fully compliant?  Do you allow accountholders to sign up for online banking in your lobby?  Do your e-disclosures contain the required information, including mandatory technology guidelines?  Could you provide evidence of accountholders’ affirmative consent if your
e-statement program triggered a lawsuit or regulatory audit?  

Many financial institutions have unwittingly established unlawful online banking programs that violate E-SIGN.  If you are caught operating a noncompliant program, every e-statement you’ve ever sent could be deemed legally invalid.  Regulatory fines, defense costs, and legal settlements could far exceed the potential savings e-statements provide.  Attend this program to learn vital information about E-SIGN, UETA, e-statements, e-disclosures, affirmative electronic consent, record retention, and more.  Participants will receive a checklist to determine if your e-statement program is well-managed and compliant with legal, regulatory, and organizational guidelines.


  • What are E-SIGN and UETA and what do they require?
  • Why and how do financial institutions typically mismanage E-SIGN compliance?
  • Understanding and complying with E-SIGN consumer consent provisions and processes
  • What constitutes a lawful, well-written e-disclosure?
  • Why and how accountholders must prove technological competence to receive e-statements
  • Is it lawful to enroll accountholders in your lobby or via mobile devices?
  • Proving affirmative consent to courts and regulators
  • What to do if your financial institution is violating E-SIGN
  • Recognizing and avoiding common legal and compliance mistakes in e-statement programs
  • Potentially costly consequences of noncompliance
  • Answers to the most pressing e-statement questions
  • Timely information, expert advice, best practices, and compliance tips to implement immediately

Take-Away Toolkit

  • Compliance checklist to determine if your e-statement program is well-managed and compliant
  • Whitepaper on writing clear, effective, legally compliant e-disclosures
  • Employee training log
  • Quiz you can administer to measure staff learning and a separate answer key

Attendance verification for CE credits provided upon request.

Who Should Attend?

This must-attend session will ensure legally compliant e-banking.  Compliance officers, risk managers, records managers, online banking personnel, operations managers, business development managers, and others charged with managing electronic banking, E-SIGN, e-statements, e-disclosures, and electronic business records will benefit from this program.

Registration Options:

If you are having issues with registering online, please contact CBAO's Education & Training Coordinator, Lianne Simeone, (614) 610-1877.

Event Type:Webinar &/or On-Demand Link/CD
Early registration ends on Mar 26, 2018.
Regular registration starts on Mar 27, 2018 and ends on May 01, 2018.
Late registration starts on May 02, 2018.
(GMT-05:00) Eastern Time (US & Canada)


Registration Fees
Fee TypeEarlyRegularLate
 Live Webinar
Member Fee: $265.00$265.00$290.00
Non-Member Fee: $400.00$400.00$425.00
 Additional Hookups
Member Fee: $175.00$175.00$175.00
Non-Member Fee: $260.00$260.00$260.00
 Recorded Webinar + Free Digital Download
Member Fee: $345.00$345.00$345.00
Non-Member Fee: $490.00$490.00$490.00
 Both Live Webinar and Recorded Webinar + Free Digital Download
Member Fee: $395.00$395.00$420.00
Non-Member Fee: $600.00$600.00$625.00