Branch Manager’s Guide for Improving Customer Experience and Satisfaction

Oct 25, 2017 12:00pm -
Oct 25, 2017 01:30pm
(GMT-5)

Event Description

No, you have not gone back in time to the 1980s or 1990s… Yes, this is the 21st Century and the year 2017. But old deposit classics such as Reward Checking & Overdraft Privilege are being rebooted for 2017 and beyond with new sophisticated mechanisms packed with feature rich components designed for today’s retail deposit account holder. These newly designed classics are just what might be needed to set your financial institution apart from the rest of the pack by adding new deposit accounts for both existing and new clients alike and at the same time boosting both non-interest and interest income. What is more exciting is that many of today’s mainstream core solutions are able to process these freshly updated deposit product types without using a third party solution. Well then, tell me more you ask. Ask and you shall receive!

Please join us for a NSF webinar that will discuss in detail what are the features of today’s reward checking and ODP products and how your financial institution can plan, implement and market these products to both your current client base as well as how you can attract new clients with these advanced deposit products. Terrie Cloud, Senior Vice President of ICI Consulting will share how financial institutions are taking advantage of these new deposit product types and how your financial institution can also benefit by offering these solutions.

Attendees Will Learn:

  • The current state of banking and the major trends affecting financial institutions in today’s complicated technological world
  • The new deigned features of reward checking
  • How a reboot of ODP is changing how financial institutions are deploying this product with less risk than traditional ODP
  • How a financial institution can boost both interest and non-interest income with these new product types
  • Keys to setting up, testing and deploying these new deposit products
  • Marketing strategies in adding deposit accounts for both existing and new clients utilizing these new deposit product vehicles

Audience:
This online bank training is appropriate for Bank Executives who are responsible for retail banking strategy; technology planning; marketing efforts for deposit products and services; and, overall strategic planning.

REGISTRATION OPTIONS

If you are having issues with registering online, please contact CBAO's Education & Training Coordinator, Lianne Simeone, (614) 610-1877.


Event Type:Webinar &/or On-Demand Link/CD
Early registration ends on Sep 12, 2017.
Regular registration starts on Sep 13, 2017 and ends on Oct 28, 2017.
Late registration starts on Oct 29, 2017.
(GMT-05:00) Eastern Time (US & Canada)

 

Registration Fees
Fee TypeEarlyRegularLate
 Live Webinar
Member Fee: $265.00$265.00$290.00
Non-Member Fee: $400.00$400.00$425.00
 Additional Hookups
Member Fee: $175.00$175.00$175.00
Non-Member Fee: $260.00$260.00$260.00