Have you received e-mails with overly long recipient lists? Have you struggled through complex emails only to realize they don't concern you? Do you think email may not always be the best way to communicate? Have you seen emails used inappropriately, to criticize someone or avoid communicating in person?
Effective workplace email requires attention to writing and language. Learn how to create and respond to emails efficiently and accurately. Get practical remedies for problematic messages, and leave with guidelines for managing emails.
What You Will Learn:
Who Should Attend?
Any professional who needs to write reader-focused, organized, courteous, clear, and concise emails.
If you are having issues with registering online, please contact CBAO's Education & Training Coordinator, Lianne Simeone, (614) 610-1877.