Branch advocates trumpet the channel’s sales contribution, while digital advocates trumpet the massive transaction migration taking place. Most industry pundits decry any further branch channel investment while proclaiming digital’s superiority.
Learn from Celent’s research that shows why banks need to be diligent in perfecting the customer experience in both digital and physical channels.
Who Should Attend:
Executive C-suite, IT, Retail and Branch Banking
If you are having issues with registering online, please contact CBAO's Education & Training Coordinator, Lianne Simeone, (614) 610-1877.