Basics of Debit Card Disputes – From Consumer Notification to Closing Investigation

Jun 15, 2018 02:00pm -
Jun 15, 2018 03:00pm
(GMT-5)
As we transition to a new online membership platform, CBAO will not be processing online orders from September 21-30. Please call our office at (614) 846.8124 to register for a webinar or an event. Thank you!

A list of upcoming events is presented below:

Event Description

Debit Card disputes become an integral part of a financial institutions requirements to comply with Regulation E. What questions do you ask a consumer? What is appropriate to ask and not to ask? When do you start your investigation, close the investigation and what are your responsibilities regarding timing of notification?

This payments webinar will take you through all the issues you may face with a consumer debit card dispute and how to effectively take care of your consumer while balancing Regulation E requirements.

Who Should Attend?

  • Client Facing Management/Staff

  • Electronic Banking Management/Staff

  • Any staff handling Regulation E claims

  • Client Call Centers

  • Internal Auditors

  • Risk Managers

  • Deposit Operations

  • Senior Management

REGISTRATION OPTIONS

If you are having issues with registering online, please contact CBAO's Education & Training Coordinator, Lianne Simeone, (614) 610-1877.


Event Type:Webinar &/or On-Demand Link/CD
Category:NE Region Meeting
Early registration ends on Apr 02, 2018.
Regular registration starts on Apr 03, 2018 and ends on May 18, 2018.
Late registration starts on May 19, 2018.
(GMT-05:00) Eastern Time (US & Canada)

 

Registration Fees
Fee TypeEarlyRegularLate
 Live Webinar
Member Fee: $265.00$265.00$290.00
Non-Member Fee: $400.00$400.00$425.00
 Additional Hookups
Member Fee: $175.00$175.00$175.00
Non-Member Fee: $260.00$260.00$260.00