Your financial institution’s most precious asset is its frontline. This program will take a look at procedures for the teller. What needs to go into the procedures? What needs to stay out? Who should write the procedures and what is the purpose? In today’s environment is important to get every branch on the same page and set expectations on handling cash, checks, security and all the issues that teller’s face. Join us for an overview on writing teller training and procedures. They go hand in hand with success at the frontline.
You will receive a template of over 400+ pages that you can use to begin your training and written procedures.
Who Should Attend?
Training, human resources, head tellers, supervisors, branch administration and tellers who will be involved in writing and setting company procedures.
If you are having issues with registering online, please contact CBAO's Education & Training Coordinator, Lianne Simeone, (614) 610-1877.