Financial institutions must ensure correct interpretation of Regulation E and comply with the requirements for processing error disputes associated with debit card transactions. This session will define and explain the types of transactions covered by Regulation E and debit card requirements. It will also define an error according to the regulation, along with the timing requirements for investigation and resolution of unauthorized debit card transactions by your financial institution. Learn how to minimize your institution’s losses and ensure compliance with this sometimes-tricky regulation.
Accountholder versus institution liability
Attendance verification for CE credits provided upon request.
Who Should Attend?
This informative session is designed for card personnel, operations, branch personnel, compliance officers, and AAP candidates.
If you are having issues with registering online, please contact CBAO's Education & Training Coordinator, Lianne Simeone, (614) 610-1877.