Safe Deposit Issues: Drilling, Unpaid Rent, Death & Unclaimed Property

Jun 20, 2018 03:00pm -
Jun 20, 2018 04:30pm
As we transition to a new online membership platform, CBAO will not be processing online orders from September 21-30. Please call our office at (614) 846.8124 to register for a webinar or an event. Thank you!

A list of upcoming events is presented below:

Event Description

Safe deposit boxes are an important service provided by your financial institution.  They are a source of additional revenue and a way to enhance accountholder relationships.  However, safe deposit box operations are unique and sometimes mysterious.  The improper handling of a safe deposit box can result in unforeseen liability of tremendous proportions.  This webinar will cover everything you need to know to properly handle safe deposit boxes, including the initial agreement, collecting rent, drilling, and escheatment of box contents to the state. 


  • Your institution’s obligations and responsibilities for safe deposit boxes
  • Proper procedures to grant access
  • What to do when the rent is delinquent
  • What to do when the sole owner or one joint owner dies
  • Drilling procedures
  • Proper escheatment of box contents
  • Avoiding common mistakes

Take-Away Toolkit

  • Safe deposit box policy checklist
  • Employee training log
  • Quiz you can administer to measure staff learning and a separate answer key

Attendance verification for CE credits provided upon request.

Who Should Attend?

This informative session is designed for staff involved with safe deposit boxes including officers, frontline staff, operations personnel, compliance officers, attorneys, and managers

Registration Options:

If you are having issues with registering online, please contact CBAO's Education & Training Coordinator, Lianne Simeone, (614) 610-1877.

Event Type:Webinar &/or On-Demand Link/CD
Early registration ends on Apr 14, 2018.
Regular registration starts on Apr 15, 2018 and ends on May 20, 2018.
Late registration starts on May 21, 2018.
(GMT-05:00) Eastern Time (US & Canada)


Registration Fees
Fee TypeEarlyRegularLate
 Live Webinar
Member Fee: $265.00$265.00$290.00
Non-Member Fee: $400.00$400.00$425.00
 Additional Hookups
Member Fee: $175.00$175.00$175.00
Non-Member Fee: $260.00$260.00$260.00
 Recorded Webinar + Free Digital Download
Member Fee: $345.00$345.00$345.00
Non-Member Fee: $490.00$490.00$490.00
 Both Live Webinar and Recorded Webinar + Free Digital Download
Member Fee: $395.00$395.00$420.00
Non-Member Fee: $600.00$600.00$625.00