This session will provide trainers, coaches, enhanced service champions, and branch managers with the methods to embed product knowledge within the new account representative. We will focus on the critical content that will allow representatives to learn the key benefits and features of the products they must discuss with current customers and prospects.
WHO SHOULD ATTEND?
This interactive session will benefit those who lead new account representatives and those who open new accounts.
If you are having issues with registering online, please contact CBAO's Education & Training Coordinator, Lianne Simeone, (614) 610-1877.