Handling Federal Benefit Payments:

Jul 13, 2018 11:00am -
Jul 13, 2018 12:30pm
As we transition to a new online membership platform, CBAO will not be processing online orders from September 21-30. Please call our office at (614) 846.8124 to register for a webinar or an event. Thank you!

A list of upcoming events is presented below:

Event Description

By accepting recurring federal benefit payments, your institution has agreed to satisfy certain requirements and obligations that you may not realize.  For instance, your institution must protect a specific amount of federal benefit payments from certain garnishments and levies, and possibly from your institution’s right of setoff.  Further, your institution is obligated to reimburse the federal government in accordance with its reclamation process even if the federal benefit payments have been withdrawn from the account.  This webinar will examine the procedures mandated by the federal government and will explain how to calculate the amount of federal benefit payments that must be protected.  Learn the steps that your institution must take to reduce your risk of loss in the federal government’s reclamation process.


  • Which federal benefit payments are covered by these special rules?
  • What are the mandated procedures for accounts receiving federal benefit payments?
  • Learn to calculate the amount of federal benefit payments that you must protect
  • What is the difference between a representative payee and a power of attorney?
  • When is your institution required to reimburse the federal government for federal benefit payments?
  • When can your institution set off an account containing federal benefit payments?

Take-Away Toolkit

  • Green Book – Guide to Federal ACH Payments
  • Official Guidelines for Garnishment of Accounts Containing Federal Benefit Payments
  • Employee training log
  • Quiz you can administer to measure staff learning and a separate answer key

Attendance verification for CE credits provided upon request.

Who Should Attend?

This informative session will be useful to all deposit operations personnel, account service representatives, compliance personnel, collection personnel, auditors, attorneys, and managers.

Registration Options:

If you are having issues with registering online, please contact CBAO's Education & Training Coordinator, Lianne Simeone, (614) 610-1877.

Event Type:Webinar &/or On-Demand Link/CD
Early registration ends on Apr 07, 2018.
Regular registration starts on Apr 08, 2018 and ends on May 13, 2018.
Late registration starts on May 14, 2018.
(GMT-05:00) Eastern Time (US & Canada)


Registration Fees
Fee TypeEarlyRegularLate
 Live Webinar
Member Fee: $265.00$265.00$290.00
Non-Member Fee: $400.00$400.00$425.00
 Additional Hookups
Member Fee: $175.00$175.00$175.00
Non-Member Fee: $260.00$260.00$260.00
 Recorded Webinar + Free Digital Download
Member Fee: $345.00$345.00$345.00
Non-Member Fee: $490.00$490.00$490.00
 Both Live Webinar and Recorded Webinar + Free Digital Download
Member Fee: $395.00$395.00$420.00
Non-Member Fee: $600.00$600.00$625.00