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EHRs have the potential to improve healthcare through health information exchange, care coordination, and research. However, issues in data integrity pose a significant challenge to using the information for these purposes. Particularly, patient identification matching has been identified has as a major problem contributing to data integrity issues. Deaths due to medical errors are the third leading cause of death in the U.S., killing about 400,000 patients every year and more than 1,000 people each day. Of the 400,000 deaths per year, approximately 195,000 occur because of identity errors. Despite best practices in the area of patient access and medical record management to avoid duplicating patient records, including scrubbing the master patient index, using probabilistic tools to identify and select the correct patient record, adopting technology and educating stakeholders, and monitoring performance, duplicate records continue to be a major problem for healthcare.
Join HIM professionals to gain a key understanding of the complexity of duplicate patient records. During this webinar, attendees will learn about:
- The results from a study using a multi-site dataset of approximately 400,000 patient records with confirmed duplicates
- Underlying causes of duplicate patient records
- Key variants that play into the underlying causes of duplicate records; e.g., middle initial usage, last name hyphenation, middle name letter transpositions, SSN number transpositions, birthdate errors, and more
- Most common data discrepancies in the healthcare industry
- Complexity with patient matching and the impact on organization’s Master Patient Index data.
- How the use of sophisticated technologies such as biometrics, smart card readers, advanced algorithms can aide in front and back end matching
- Need for more enhanced and sophisticated search algorithms
- How policies and procedures for front-end and back-end staff can improve data integrity processes and reduce duplicate records
- Best practices for monitoring, trending, and identifying errors.
Who Should Attend
Health Information Managers (HIM)/Directors and Supervisors, Quality/Performance Improvement professionals, Physician Practice Managers and Staff, Patient Access and Registration Supervisors/Managers, Privacy professionals, Compliance Managers and Staff, Information Technology Supervisors, Clinical Informatics professionals, and Health Data Analysts.
This program has been approved for two continuing education units (CEUs) for use in fulfilling the continuing education requirements of the American Information Management Association (AHIMA). AAPC: AHIMA CEUs are accepted from programs sponsored by AHIMA national offices and the state AHIMA branches hour for hour; program approved for two CEUs. Provider approved by the California Board of Registered Nursing; provider number 05474 for two contact hours. Certificates of attendance will be provided upon completion of event evaluation. HIM Domain: Domain type(s): Performance Improvement. Event Number WEB112