2020-01-30 eHIM Operational Best Practices: The Road to Health Information Integrity - Sacramento

Jan 30, 2020 08:30am -
Jan 30, 2020 03:45pm

Event Description


Registration Fees, Form & Details

As a trusted source of a real-time, patient-centered digital content, the electronic health record (EHR) must ensure accurate, valid, and reliable data to effectively contribute to optimal clinical outcomes. EHR systems are built to share information with other health care providers and organizations including health information exchanges, patient portals, surveying organizations, data repositories and governmental agencies. Additionally, electronic health information may be shared with the public and external organizations serving as report cards for health care organizations and physician practices. It is imperative that the EHR contains clean data and ensures data integrity. This eHIM Symposium will travel the road of data integrity from start to finish. Stopping along the road presenters will share best practices including eMPI, copy/paste, patient access and amendments, clean claims, and revenue integrity. The final stop on the scenic route will be the ultimate outcome – quality data. This seminar will provide attendees with eHIM operational best practices to define and manage the electronic health record.


Join this vital and important CHIA symposium to learn about ensuring health information integrity within the electronic health record. A discussion of operational best practices will include:

  • eMPI patient matching, duplicate auditing strategies
  • eHIM Operations including copy/paste, patient access, patient portals and amendments 
  • Revenue integrity, clean claims
  • Quality data in the EHR



  • Encourage an environment of learning, collaboration, and discourse.
  • Provide participants with several methodologies to assist with ensuring data and revenue integrity.
  • Ensure participants leave with a working knowledge of health information integrity.
  • Identify “best practices” leading to clean data and data integrity


Presentation materials are distributed electronically only. Printed materials will not be provided. Attendees will be emailed a link to the materials after registration has closed and are encouraged to download and/or print materials in advance. Wi-Fi access is not provided.


Program Schedule 






8:30 am

Program Overview and Introductions


Shirley Lewis, DPA, RHIA, CCS 

Freida Smith, RHIA


8:35 am

The Road to Data Integrity Through Patient Registration

Data integrity begins with the correct patient being identified. Active integration within the electronic health record drives the accuracy of the registration process.

Marilyn Litty

Senior HIM Manager, Data Integrity, Huron Consulting

9:30 am

Take the Road to ‘Original’ EHR Documentation

The presenter will share UC San Diego Health's journey describing challenges with copy and pasted artifact in the EHR and how the organization was able to define and remediate the data and clinical integrity challenges that arise out of sub-optimal practices.

Cassi Birnbaum, MS, RHIA, CHPQ, FAHIMA

Enterprise Director of HIM/Revenue Integrity, UC San Diego Health

10:30 am




10:45 am

Next Stop, Improve Patient Engagement, Leading to Timely Clinical Outcomes

The implementation of patient portals has improved patient engagement, communications between patients and providers, and timely clinical outcomes. With the implementation of patient portals comes collaboration with various health information exchanges (HIEs), one reason why it is more vital now than ever to ensure the accuracy and integrity of the electronic health record.

Cleo Bretado, RHIT

Data Integrity Manager


Adrienne Wilson, RHIT

Data Integrity Specialist. Pomona Valley Hospital Medical Center

11:45 am

Lunch (60 minutes)



12:45 pm

Curve into the Data Assurance Conundrum, PHR Integration and Amendments

No one doubts the value of an integrated and accurate personal health record - the challenge is getting there. It's a complex record, with multiple, sources, and many potential chances for errors, omissions and disconnects. Learn where the errors arise, learn how to avoid and minimize them, and find them when they arise. Most importantly, how to amend those errors.

John Kain

Chief Operating Officer/VP Consulting Services, Montaña & Associates


John Montana, JD

VP Advisory Services, Montaña & Associates

1:45 pm

Revenue Integrity, Back to Clean Claims

The concept of "revenue integrity" in the health care industry needs to start at the front end rather than the back end of our processes. A well conceptualized and accurate EHR is critical to ensure revenue integrity.

Judith Holloway, MPH, RHIA, CCS, CCS-P

Director, Wipfli, LLP

2:45 pm




3:00 pm

Final Stop! No Accidents, the Scenic Picture Painted Along the Drive (Quality Data)

Ensuring best practices are in place, presenters will discuss how the facility data is transformed into information, visualized and utilized by their organization, other organizations, and the public. Presenters will share the picture that is painted by the data collected.


Brad Spellberg, MD

Chief Medical Officer and Medical Director of Biosciences, LAC-USC Medical Center



Corneliu Delogramatic, MS, CCS, CCDS, CDIP

CDI Manager

3:45 pm

Closing Remarks




Who Should Attend
HIM Directors and professionals in management roles who have influence over the content of the electronic health record, Compliance Officers, Privacy and Security Officers, Chief Information Officers


Continuing Education
This program has been approved for 6 continuing education units (CEUs) for use in fulfilling the continuation education requirements of the American Health Information Management Association (AHIMA) and Board of Registered Nursing (BRN). 
Domain: Technology, Management Development


Event Type:Seminar
Category:Educational Seminar
Early registration ends on Jan 21, 2020.
Regular registration starts on Jan 22, 2020 and ends on Jan 21, 2020.
Late registration starts on Jan 22, 2020.
(GMT-08:00) Pacific Time (US & Canada), Tijuana