DLLR #878-1604 Topic (f)
Handling transactions and people professionally and respectfully can be challenging at times. We've all had an experience dealing with someone that we felt acted unprofessional or maybe even rude. Don't risk your reputation or your livelihood on a misunderstanding due to poor communications, disrespect or other unprofessional traits. Understand some of the trigger areas that cause conflicts and explore ways that you can rise above the situation, without putting yourself in the middle and jeopardizing the transaction.