January 13, 2022 - 1:00pm – 2:00pm

*FREE LIVE FOR IMLA MEMBERS also FREE for THOMSON REUTERS  MEMBERS with Registration Code   

LPM:  Office Management Solutions – Government Insights

This session will give you deeper knowledge into what City and County Agencies are doing right now for office management solutions. The discussion will tackle what challenges they are trying to solve for and what they are investing in for people and technology solutions. Specifically, addressing matter management, document automation and public records requests.

Speakers:  Kay Engler, Gordon Kwan and Andy Heglund

Kay Engler is the HighQ Solutions Consultant at Thomson Reuters.  She has worked for Thomson Reuters for over 28 years.  She is a graduate of William Mitchell College of Law and passed the bar exam in 1992.  Kay has also worked at the Scottsdale City Attorneys office and has worked with Government Agencies for the last 9 years.

Gordon Kwan, HighQ Solutions Consultant with Thomson Reuters. Gordon holds a Bachelor of Arts in Molecular and Cell Biology from University of California, Berkeley and a Master of Science in Biology from California State University, Los Angeles.  He graduated from the University of San Francisco School of Law in 2012.  Prior to joining Thomson Reuters, Gordon practiced law as a civil litigator.  Gordon joined Thomson Reuters in 2015 and works with Government agencies throughout the country.

Andrew Heglund, Senior Assistant City Attorney - Transactional, joined the City Attorney's office in July 2019 after serving with the City of Bakersfield, California since 2011. He received his bachelor's degree from Pensacola Christian College in 1995 and his law degree from Regent University in 2002. Professionally, Andy spent his early years in private law practice in Los Angeles and Bakersfield, specializing in litigation. After joining the Bakersfield City Attorney's Office in 2011, Andy found that his true passion is municipal law, and he was able to exercise that passion as the legal advisor to the Planning Commission and Planning and Public Works Departments. As the primary attorney for Bakersfield's aggressive freeway expansion program, capital improvement projects and right-of-way, and entertainment facilities, he also specialized in contract negotiation and drafting and was instrumental in the development of Bakersfield's deployment program for installation of wireless cellular equipment on the city's streetlights.

Andy's primary areas of responsibility in Ventura are Planning and Land Use.