Families First: Best Practices That Lead to Yes 

Speaker:   Wendy Garrison and Steven Averhart
 

Learning Objectives:

• Understand the importance of hospital collaboration when phone approaches are needed
• Summarize why NOK are beginning to choose End-of-Life/Comfort Measure over Full Treat/Full Code faster than in years past
• Define best practices for phone approaches when requester is not on-site, clinical or hospital relations staff is present
• Identify the specific needs of your population through data and research
• Determine how to provide the best family care for your specific population