Sexual Harassment: How to respond to a customer's inappropriate comments

Aug 11, 2022 02:00pm -
Aug 11, 2022 03:00pm

Event Description

Live Training

Presented by Ryan Dowd, Chief Empathy Officer at Homeless Training Institute

Topics Covered:
•    How to respond to inappropriate comments (with LOTS of scripts and video examples)
•    What to do when the "Basic Assertive Response" doesn't work (the harassment continues, involves touch, etc.)
•    Getting "Pennies in the Cup" and sexual harassment (are the two connected?)
•    And much more!

If you're unable to attend live, the training will be uploaded to SEFLIN Niche Academy within 5 days of the live training.

Want to receive weekly tips from Ryan on how to work with homeless, addicted and mentally ill patrons?  Sign up here.

Note: This is a “members-only” webinar. Please do NOT share this link outside of your organization!

Event Type:Training
Early registration ends on Aug 01, 2022.
Regular registration starts on Aug 02, 2022 and ends on Aug 09, 2022.
Late registration starts on Aug 10, 2022.
(GMT-05:00) Eastern Time (US & Canada)