Understanding the Power of Praise

 

Live Online - April 25, 2017, 2:00 PM - 3:00 PM

 

 

According to many human behavior experts, one of the deepest needs for most members of our species is to feel appreciated – particularly in the workplace. Yet something so simple is often overlooked in our day-to-day rush to “get the work done.”

 

In this webinar, we’ll talk about why praise is so important, and then we’ll look at easy ways to incorporate that praise into your workday. You’ll leave with tools to determine the how and when of praise, as well as a list of more than fifteen reasons why you might want to praise someone – and some really good phrases to use when you just can’t think of the right words.

 

If we pay more attention to praise, a motivating environment will result. And if we work in a motivating environment, we’ll have more fun at work! 

 

​Presented by: Linda Bruno

Linda has been developing and conducting training seminars for more than ten years. Certified with Development Dimensions International and Achieve Global, she also offers her own workshops on Customer Service, Supervisory Skills, Personalities, Organizational Skills, Effective Communication, Returning Balance to Your Life, and many other topics.

 

One of SEFLIN’s primary missions is to provide excellent staff development opportunities for its members. On that note, we are pleased to announce an extensive program for 2016-2017: Personal Development for Supervisors.

 

In this 12-part series, one webinar each month will offer an opportunity for participants to learn more about themselves and others. As they delve into human behavior in the workplace, they will find numerous opportunities to apply their newfound knowledge in their own libraries.  We will begin with a session on emotional intelligence; what is it and why should it matter to a supervisor? This session will be followed by a look at behavioral tendencies – ours and theirs.

 

As we continue with the series, we will also determine the differences between introverts and extroverts and how those differences can affect everything in our libraries – even customer service and our image as supervisors.  Once we have a thorough grasp on our own behaviors, we will discuss how we can create a motivating environment for the members of our staff. Participants will develop their own plan to incorporate a myriad of ideas into their own libraries.

 

Midway, we will delve into the topic of tapping into employee talents – rather than just assigning work as it appears.   In the next two sessions, we will talk about praise and feedback – what works, what doesn’t – and the importance of both in creating that sometimes-elusive motivating environment.  We will then look at our ability to listen, a much-needed skill that is slowly disappearing from our society.   Toward the end of the series, we will work on delegating and leading meetings, two often-overlooked keys to being an effective supervisor.

 

And to wrap up our 12 sessions together, we will talk about stress and how to leave that stress behind as you leave your library each day.  Contrary to what some folks think, it’s not always easy being a librarian – and it’s not any easier being a supervisor. Expectations are up, funding is down. Demands from patrons are up, staffing is down. And through it all, you want to do a great job.

 

Don’t miss this opportunity to become the best you can be. Attend one or all – you’ll be glad you did!