Libraries start and stop with people. Everything is centered towards the use of the library and its resources. The user experience encompasses all aspects, from physical appearance to how you design services and what you offer. Libraries are human-centered in that our goal is to anticipate and ensure our patrons are getting what they need and are able to learn and grow. User experience design changes your perspective to integrate people’s needs by focusing on them first. Your approach and how you think about how you design spaces, services, and programs is what means the difference with a successfully designed library that benefits users the most.

From this webinar, you will:
• Develop an understanding of user experience design
• Understand the need to change the perspective of libraries and their purpose
• Take a human-centered approach to everything you do

 

Presenter: Jennifer Blair is the Head of User Services Librarian and Associate Professor at Azusa Pacific University (APU). Her role is dedicated to the user experience, including marketing the library, and teaching. She has extensive experience teaching online courses in design and computer literacy. Jennifer holds a B.A. in Graphic Design, a M.A in Education with an emphasis in Educational Multimedia, and a M.S. in Library and Information Studies. Her experience in academic and public libraries as well as work experience in art and design allow her to employ visionary strategies to enrich progress and enhance advancement for students.