COVID:  How to deal with problem behaviors related to COVID-19

Some of the issues covered:

• How to ask someone to wear a mask.
• How to get social distance when someone is standing too close.
• How to handle someone showing symptoms (coughing, etc.)

Presented by Ryan Dowd:

• Author of the American Library Association book, The Librarian’s Guide to Homelessness.
• Executive Director of a large homeless shelter outside of Chicago.
• Global trainer to libraries, police departments, nonprofits and other organizations on how to compassionately manage problematic behavior from troubled individuals.

Want to receive weekly tips from Ryan on how to work with homeless, addicted and mentally ill patrons?  Sign up here.

Note: This is a “members-only” webinar. Please do NOT share this link outside of your organization!

A recording (with closed captioning) will be available on the SEFLIN NicheAcademy site a few days after the live event.