Join SOCAP International's community of global customer relationship experts for the 2012 Symposium in Baltimore, Maryland at the Renaissance Harborplace!

The 2012 Symposium brings you the best in networking and idea sharing! You will have the opportunity to network with industry peers as well as take part in leading educational sessions designed to enhance your knowledge of key issues within customer care.

Cancellation Policy:
Refunds for cancellations must be made in writing (via email or fax) to the SOCAP National Office.  A processing fee of $250 will be charged on refunds received on or before March 23, 2012. No refunds after March 23, 2012.  Substitutions will be gladly accepted at no charge until April 6, 2012.  A $150 fee will be charged on any substitutions made between April 6 and April 13, 2012.  No substitutions after April 13, 2012.  Registration transfers to future meetings will not be accepted.