Healthcare Roundtable | Uber Trends in Healthcare CX | with Author, Michael Tchong
TUE JAN 25, 2022 | 4 - 5 ET | A SOCAP Virtual Event | New Community Focused on Pharma, Clinical Care & Insurance
It’s been decades since we started seeing advertising for Rx drugs – years since the digitization of medical records when healthcare professionals stopped writing in charts - now patients of all ages are receiving medical care delivered through tele-health appointments. What’s next for the future of the healthcare industry and how does this affect those working in customer service? Find out during this premiere event as author of “Ubertrends” Michael Tchong shares how this industry’s service model has been impacted with the advancements of digital technology. Take part in interactive audience polling as we gather concepts from attendees on future topics for this rapidly growing industry community initially focused on pharmaceuticals, clinical care and insurance.