2021 Central Supervisor Spotlight Series (3) - Retaining & Promoting in the New Age of Customer Care

Dec 16, 2021 02:00pm -
Dec 16, 2021 03:00pm

Event Description

Supervisor Spotlight Series: Retaining & Promoting Supervisors in the New Age of Customer Care

THU , DEC 16, 2021 | 1 – 2pm CT | A Central Region Virtual Event

Recruiting contact center supervisors who meet the advanced qualifications facing today’s CX professionals is difficult– but retaining these key players is even more challenging. How are your fellow SOCAP leaders keeping supervisors engaged when they aren’t face to face every day? Has anyone unlocked the secret to effective promotional opportunities? What are today’s key motivational factors (pay, time off, incentives) and how are supervisors handling the stress of today’s omni-channel, hybrid contact centers? Join in this open and moderated conversation with fellow SOCAP members and hear from your peers what’s working for them! SOCAP Members FREE | Non-Members $25

Event Type:Virtual Regional Event
Category:Regional Event
Early registration ends on Nov 16, 2021.
Regular registration starts on Nov 17, 2021 and ends on Dec 16, 2021.
Late registration starts on Dec 17, 2021.
(GMT-06:00) Central Time (US & Canada)


Registration Fees
Fee TypeEarlyRegularLate
 2021 Regional Roundtable
Member Fee: $0.00$0.00$0.00
Non-Member Fee: $25.00$25.00$25.00