Join the SOCAP Northwest Regional Chapter and the Northern California Contact Center Association at our first joined event!
Thursday, September 11, 2014
8:00am – 12:00pm
Where:
Raging Wire Data Centers
1215 Striker Avenue
Sacramento, CA 95834
Use West Entrance
Cost: FREE for members and non-members
Registration: Space is limited. For security purposes all attendees must register in advance.
Agenda:
- Networking and continental breakfast
- Introductions
- Presentations
- Q/A Panel and Closure
- Data Center & NOC Tour
- Raffle
Event Description
Feeling like your IVR and self-service programs could use a make-over? Join executives and practitioners from Sacramento and the Bay Area to see powerful case studies on IVR and self- service. Join us as we talk about the latest global trends in technology innovation, the customer journey and much more. You won't want to miss this unique and exciting event!
This is a great opportunity to expand your network of contact center professionals. Bring a friend and be entered into a special drawing!
SOCAP Northwest and NCCCA would like to thank our host, Raging Wire Data Centers, and our sponsors TEAMSOS and Jabra for this event.
Contacts:
Justin Bagatti jbagatti@team-sos.com
Raquel Mata raquel.mata@smud.org