AUG 5th | 4:00-5:30pm ET | Virtual Event
While 2020 was a time of fast operational change, forcing reactive process development, the effects of the pandemic are now leveling off. You’ll want to be part of our next discussion as we share which processes we’re keeping, which were replaced and which are being modified as we step forward. How have consumers shifted their expectations and how has satisfaction been impacted? Join us as Lisa Oswald from Travelzoo moderates our next no-presentation format conversation, intended to share key learnings and build connections. Free for SOCAP members | $25 for non-members