Supervisor Spotlight Series
WED SEP 15TH | 1:00-2:00pm CT | A Central Regional Roundtable | Virtual Event
The skill set required of today’s CX supervisors has been leveled up with the new normal of in-person, at-home and hybrid contact centers. What are the top skills you’re recruiting for today? How are you training your staff to overcome the challenges of remote onboarding, quality monitoring and complex scheduling? Let’s hear about your challenges and your success stories! Our monthly meetings are open for conversation, moderated yet informal and ALL ARE WELCOME! If you haven’t attended one of our virtual events – this is the time! Register today to make sure you don’t miss out!