Attendee Criteria:

• From Industry Brands: Customer care executives and other senior-level decision makers or executive leaders representing all industries. This includes individuals with senior-most responsibility for customer care or those who set strategy related to the function.
• From Vendor/Supplier Organizations: Participation limited to two (2) representatives at the Executive Summit. Representatives must be senior executives or strategic decision makers with relevant background or knowledge of summit topics.

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*Note: To ensure senior-level participation, SOCAP's Executive Community will approve all final registrants.

SOCAP's 2016 Executive Summit Cancellation Policy
Refunds for cancellations must be made in writing (via email to socap@socap.org) to the SOCAP National Office. A processing fee of $250 will be charged on refunds received on or before March 21, 2016. No cancellations or refunds after March 21, 2016. Substitutions will be gladly accepted at no charge until March 21, 2016. A $175 fee will be charged on any substitutions made after March 21, 2016. Registration transfers to future meetings will not be accepted.
 
Photography Notice
Be aware that by participating in SOCAP’s Executive Summit, you are automatically authorizing the Society of Consumer Affairs Professionals (hereinafter “SOCAP”) and its employees, agents and assigns to use your name, photograph, voice or other likeness for purposes related to the mission of SOCAP, including but not limited to publicity, marketing, websites, other electronic forms of media, and promotion of SOCAP and its various programs.