Q: How do I register online?
A: Simply click on any event on our Calendar of Events or Upcoming Events page and all the information regarding the workshop will be displayed. For NASWVA Sponsored events, it's as easy as clicking on the "Register for this Event" button. Fill out all the required fields and you are all set! You will be prompted to log-in or to create a User ID and password (regardless if you are a member or not), which can be used to save your information for future registrations.
Q: Can I fill out the online form even if I want to mail in my payment?
A: Yes! We keep track of our attendees through our website. By filling out the requested information online, it helps to ensure that you will be on the final registration list and will therefore avoid any unforeseeable registration snafoos. After filling out the required contact fields, select "Bill Me" as your payment option. You will then be sent a confirmation email, which we recommend you print and mail with your payment to the Chapter Office. Make sure you allow ample time for your payment to get to us.
Q: We would like to register a group. How can we do that?
A: Group Registrations are welcome! A 10% discount on the total registration fee will be given to 3 or more participants from the same agency or organization. Use the same method described above to register each individual, print out invoices for ALL the attendees in your group and submit them simultaneously, along with payment. All fees must be paid using one company check or credit card, and received along with the registration forms, in order for the 10% discount to apply.
Q: What is the mailing address for the Chapter office?
A: Please mail registrations to:
4860 Cox Road, Suite 200
Glen Allen, VA 23060
Q: Is there a deadline for registration?
A: Registration Deadlines vary by event, but should be stated within the Event information and at the bottom of the page by the "Register for this Event" button. Most events only have regular registration.
Q: Will I receive confirmation of my registration?
A: When registering online, you will receive an e-mail confirming your registration. You may also call the Chapter office at (804) 204.1339 to verify your registration. We do not mail confirmations or provide invoices unless requested.
Q: What if I need to cancel?
A: Please call the Chapter Office to cancel your registration. If a registrant cancels more than 10 days before the event, a refund will be issued by check or credit back to your credit card, minus a 10% administrative fee. If cancelation occurs less than 10 days prior to the event, we will not issue a refund, but we can issue a credit in special circumstances towards a future training that will expire a year from the cancelation date. (Any cancelation credits will be issued at the discretion of the Executive Director)
Q: What is the cancelation policy if NASW-VA cancels an event?
A: NASWVA reserves the right to cancel a program if minimum attendance requirements are not met or due to circumstances beyond our control. If a workshop is canceled in advance, you will be notified by e-mail and receive a full refund by check. In the case of inclement weather or other extreme conditions, every effort will be made to post an announcement on the website and Chapter voicemail system.
Q: Are meals included?
A: Meals are not included, unless otherwise indicated. Normally, there will be a break scheduled during a workshop for lunch or a snack on your own. Pre-paid box lunches are available for some events and should be paid with your registration.
Q: How can I get directions to a workshop?
A: Click on the "Location" tab at the top of the Event page for an address. You may also call the Chapter Office and we would be more than happy to help with directions.
Q: I don't see the answer to my question, who can I contact?
A: If you have any additional questions, please email the Chapter Office at firstname.lastname@example.org or call (804) 204-1339 between the hours of 8:30 am - 4:30 pm and we will gladly assist you.