Robocalls Update: Automated Calls by Cities and New FCC Rules
In December 2020, the Federal Communications Commission (“FCC”) issued the Broadnet Order on Reconsideration holding that cities and their contractors who initiate automated phone calls and text messages (“robocalls”) are subject to the federal Telephone Consumer Protection Act of 1991 as well as associated FCC rules and orders. In July 2023, the FCC updated its rules to require cities to comply with certain standards, which previously only applied to telemarketers, when making robocalls to residential lines for a non-commercial purpose. This webinar discusses the applicable federal laws governing robocalls, practical considerations and best practices for cities when making robocalls to citizens, and the impact of the new FCC rules to cities.
Speaker: David Johnson