Webinar on Demand: National Denial Trends and Key Strategies for 2021
CHIA Product Code: WEB218
Webinar Date: April 06, 2021
Denials. They erode providers’ bottom lines, impede timely reimbursement and sap time and money to appeal. As a step toward helping providers take charge of pervasive denial challenges, Change Healthcare analyzed denial trends from 2019-2020. The data reveals that national denial rates are climbing - 86% of denials are potentially avoidable and 26% of those are not recoverable. So, what does this mean for organizations faced with a climbing denial backlog, resource challenges and complex workflows?
This session will break down the key findings from the Change Healthcare 2020 Revenue Cycle Denial Index Report that summarizes national denial rates, root cause details, denial trends during the pandemic, avoidable vs un-avoidable denial types and more. Key strategies and areas of opportunity that providers can leverage to better prevent and manage denials for their organization will be discussed.
- Learn 2019-2020 national and regional denial trends and root causes
- Recognize what percentage of denials are avoidable and recoverable by denial category
- Understand why denials are continuing to rise and key strategies for prevention in 2021
CEUs: 1.0 | HIIM Domain: Revenue Cycle Management
This webinar has been approved for continuing education units (CEUs) for use in fulfilling the continuation education requirements AHIMA, AAPC, BRN, and ACDIS for CDI-related events not to exceed ten units from any single event. CEUs are based on contact hours. 30 minutes of attendance at an educational program equals .5 CEU. For full details on CEU qualifications, calculations, and more, view the AHIMA Recertification Website. CEUs may be adjusted based on actual time of event.
Executive Director, Revenue Management Services, Change Healthcare
Giliane Poole works with teams across the revenue cycle to help drive efficiencies with their processes and workflows. Giliane has been working in healthcare for over 20 years with a focus in back revenue cycle, denials, and underpayments.
Director, Coding Operations, Change Healthcare
Vickie brings 20+ years of revenue cycle performance improvement, revenue integrity, healthcare compliance and coding operations experience. She specializes in centralizing functional areas and leveraging technology to gain efficiencies, optimize workflow and revenue. Her diverse background includes overseeing hospital charge capture, chargemaster departments, corporate strategic pricing as well as centralized coding operations supporting clients nationally.
About Webinars on Demand:
CHIA offers Webinars on Demand, which are available for separate purchase after the live Webinar has been presented. This convenient format consists of the full 60-90 minute recorded presentation, distributed handout, and accompanying Continuing Education Unit (CEU) certificate. Each Webinar on Demand is only available for purchase and access for one year after the original recording date. After purchase, a Purchase Confirmation will be sent to the purchaser’s primary email address and will contain the access links.