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Measures of Performance
Member Price$0.00
Non-Member Price$40.00
Merchandise Description
Performance Metrics for Credit and Accounts Receivable
CRF's best selling publication...Every Credit Manager needs this book.
“Tell me how I’m being measured, and I’ll tell you what my focus is.” An anonymous employee.

The recently revised Fourth Edition has been enhanced with the addition of ten new measures including the “DSO - Countback Method” and “Collection Productivity”

This concise guide helps you to evaluate the requirements of your department to reach company goals by using various methods of performance and operational measures.

Divided into two sections, 17 Performance Measures and 15 Operational Measures, the book defines methods, provides formulas, explains advantages and disadvantages of each and suggests appropriate and inappropriate uses for each measurement. Sample data and graphs are included.


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